Interesting things about you and the business you are in?
Spa/Company Name: Bell Tower Salon Spa
How did you end up in the industry? Great interest in wellness from an early age, and focused on fitness and nutrition in college. As the industry evolved, I found myself deeply rooted in the culture and what the spa industry has to offer.
What hobbies and interests do you have outside of work? Traveling, hiking, reading and anything to do with the outdoors.
Recent books or movies you’ve enjoyed? Currently reading Kurt Vonnegut’s, NUDE; and enjoy Mitch Albom’s writings. Love most all movies – anything but horror.
Favorite vacation destination? Any place warm or rich with history.
What trends or interesting changes do you see happening in the spa channel? Definitely trending toward wellness aspects throughout the industry including more technology. Marketing is all about referrals through social media and connecting on an authentic and personal level.
What best describes your spa? Day Spa and Salon
Total square footage of your facility? 8,000
What new treatments have you added recently? Epicuren: Skin and Body, EmerginC: Skin, Dazzle Dry: Nails, Miriam Quevedo: Hair, Coola: Suncare Retail, Manduka Yoga apparel and Retail
What product lines or categories did you add in the last year? Deva Curl; The Balm make up; ActiveSmile; Revitalash; GlamGlow; UGGS, and several others.
What is your signature treatment? BT Signature services
What is the #1 reason clients come to your facility? Quality