Interesting things about you and the business you are in?
Spa/Company Name: The Spa at Westin Mission Hills
How did you end up in the industry? I started my career in the hospitality industry working at the front desk and in accounting at a luxury resort. My mentor was a Spa Director and I was inspired by the health and wellness lifestyle the spa industry encompasses. I would spend time off frequenting various spas and experiencing new treatments. It was a natural transition to move in this direction for me.
If you are not working…what are you doing? I enjoy spending time with my family, my husband Oscar of 18 years and our two daughters Skylaire and Gabrielle. We enjoy hiking, day trips to the beach and frequent visits to Disneyland. We are active in our church and serving the community.
Recent books or movies you’ve enjoyed? I recently read Emotional Intelligence 2.0 which I found very inspiring. I also just picked up Andrea Wulfs’ The Invention of Nature: Alexander von Humboldt’s New World.
Favorite vacation taken? My favorite vacation was with my family on a private beach kayaking and enjoying bon fires.
If you were not in a spa career, what would you be doing? I would love to be a part of the wellness travel movement.
What best describes your spa? Resort/Hotel & Spa
Total square footage of your facility? 14,000
How many treatment rooms do you have? 14
What new treatments have you added recently? Hole in One Golf Massage: A ground-breaking deep body massage performed with two golf balls which become an extension of the therapist’s hands in order to reach the muscles and hard-to-reach areas. This massage is targeted to improve range of motion and flexibility, increase circulation, and relax sore muscles tailored to each client’s needs.
What is your signature treatment? Table Thai Massage: The Spa at Mission Hills version of Thai massage adapted to the table. Incorporates a series of gentle stretches and compressions releasing the tension in tight joints, increasing range of motion and enhances flexibility, allowing you to feel centered and energized. This experience is performed in light, comfortable clothing.
What percentage of your business comes from Retail sales? 15-20%