Jackie Yulo

Jackie Yulo

Awili Spa and Salon | Andaz Maui at Wailea

Interesting things about you and the business you are in?

Spa/Company Name: Awili Spa and Salon / Andaz Maui at Wailea

Website: www.maui.andaz.hyatt.com

How did you end up in the industry? I started my career with Hyatt hotels as a Front Office Agent, the progressed into a Corporate Management Training program. At that time I was able to spend a few weeks in the spa and I immediatly fell in love! I loved the fact that I could still work at a resort but operate a small business within a larger business, and provide a more intimate relaxing experience to our guests that they could not get anywhere else on property. I have always been into fitness and natural healing, so I knew this was a perfect fit for me. The rest is history!

 

Favorite vacation taken? I had the opportunity to travel to Japan to visit my husbands sister, it was an amazing experience!

Spa/Facility info:

What best describes your spa? Resort/Hotel & Spa

Total square footage of your facility? 14,000 Sq Ft

How many treatment rooms do you have? 10

What new treatments have you added recently? Most recently we incorporated a local coconut milk to all of our body treatments. The wamr coconut milk is lightly drizzled and massaged into the skin for a nutrient rich hydration prior to application of a warm sugar scrub. Our guests have really loved this tropical enhancement and hydration.

What is your signature treatment? Apothecary Blending Experience. It can be added onto any body or facial service. The guest works one on one with our apothecary consultants to create a custom product for their treatment.

What percentage of your business comes from Retail sales? 15%