Monica Donato

Monica Donato

Omni Rancho Las Palmas Resort & Spa

Interesting things about you and the business you are in?

Spa/Company Name: Omni Rancho Las Palmas Resort & Spa


How did you end up in the industry? From an early age, I was exposed to the wellness industry when I saw my grandmother receiving massages as a form of therapy to help relive some of her discomfort. I knew that I wanted to be a part of this industry and was delighted to have had the opportunity to work in a resort spa early in my career. I instantly fell in love with the spa and hospitality industry! Spa services have a way of unwinding people and helps them refocus their energy on their overall health and well-being .

Recent books or movies you’ve enjoyed? Multipliers written by Liz Wiseman

If you were not in a spa career, what would you be doing? Psychologist for children/young adults

Spa/Facility info:

What best describes your spa? Resort/Hotel & Spa

Total square footage of your facility? 20,162

How many treatment rooms do you have? 26

What new treatments have you added recently?  Fall specials to include a Warm Apple Cider scrub and Vanilla Chai Massage

What is your signature treatment? Hydrating Coco Mango Ritual

What percentage of your business comes from Retail sales? 17%