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Best Practices to Prevent "Card Not Present" Fraud

Global eCommerce sales are expected to double from 2015 to 2019! While growth in this sales channel creates great opportunities for merchants, it also has the ability to attract high levels of fraud activity.

With the holiday shopping season fast approaching, merchants should understand how to best protect against Card Not Present Fraud.

A layered approach to security is the most effective strategy. Merchants should strongly consider applying the following practices:

Use a Payment Card Industry Data Security Standard validated third-party service provider to store, process or transmit cardholder data. Criminals commonly target merchant websites that process data. When merchants use a validated and secure service provider, risk exposure for CNP fraud and compromise decreases. A list of validated, registered service providers is available on the Global Registry Service Providers.

Request the Card Verification Value 2 (CVV2) code from the cardholder for transaction authentication. An issuer-validated CVV2 code is a strong indicator that the account and cardholder are valid. Alongside CVV2 verification, merchants should validate the cardholder’s billing address using Address Verification Services (AVS). If either, or both, of these authentication methods result in mis-matches, the merchant should follow up with the issuer and/or cardholder to complete the purchase.

Possible Fraud Indicators
  • Providing different ship-to and billing addresses on a purchase
  • Urgent delivery requested by the customer
  • An order containing multiple orders of different big-ticket items
  • Multiple cards used from a single IP address
  • Shipping outside of the country
  • Delivery address in different country from merchant and/or cardholder

 

ProCard Solutions

ProCard Solutions

Click Here for more on ProCard Solutions

ProCard Solutions LLC provides a full range of credit and debit card processing services: for E-Commerce, financial institutions, government agencies, municipalities, non-profit organizations and traditional retailers throughout the country. ProCard Solutions is uniquely owned and managed by a combination of electronic payment industry experts, with substantial knowledge and widespread experience, joined with Certified Public Accountants with intuitive financial insight.