A quick chat with Diane Waltersdorf at Questex about IECSC and the upcoming Las Vegas show!

There are three shows during the year that the DSA is always sure to attend.  Those being the IECSC shows held in Florida, New York, and Las Vegas.

We were lucky enough to catch up with our friend Diane Waltersdorf, Conference Director at Questex Media Group, and ask her a few things about IECSC and the upcoming show in Las Vegas.


Get to know IECSC…

  1. No one pulls tougher an educational event with the caliber of speakers quite like you do. Why do attendees gravitate to education at IECSC?  Thank you!  The conference program holds appeal across the many facets of the spa industry due to the fact that we provide something for everyone. First, you can choose content based on whether you prefer product focused instruction or non-commercial education. The former provides opportunities to delve into specific product lines and their preferred techniques.  The latter allows you to return to your place of business and implement what you’ve learned regardless of the product line you carry. Between those offerings you’ll find learning opportunities whether you are involved with a day spa, resort property, med spa or are a solo practitioner, with content for spa owners/managers/directors, estheticians, makeup artists, medical spa practitioners, and more!
  1. Can you tell us about some educational opportunities coming up at IECSC June 25-27 this year? As we celebrate our 25th anniversary in Las Vegas this year, we’ll present special sessions on both Saturday and Sunday.  To kick off the event, expert spa and medical spa consultant Bryan Durocher will offer a retrospective of the industry’s evolution over the last 25 years. On Sunday, Allan Share, President of the Day Spa Association, will moderate an interactive panel discussion that attendees can submit questions now via Twitter at #LVSpaShowExpertsPanel. For an in-depth learning experience, the Advanced Education Workshop track offers three-hour sessions spanning a variety of subjects. We have a comprehensive multi-hour medical spa procedural workshop focusing on office-based facial cosmetic surgery, a variety of three-hour CIDESCO workshops, as well as full tracks of spa business & wellness, makeup, medical spa tracks filled with business and procedural sessions, and so much more!
  1. Who is the general audience that comes to the education portion of IECSC? The diversity of the educational offerings attracts spa owners/managers/directors, estheticians, medical spa practitioners, makeup artists and massage therapists from day spas, resort spas, medical spas and solo practitioners.

Make sure to click here for more about IECSC and how to attend!

IECSC NY Education Feature – Lisa Starr

Lisa Starr

Lisa Starr

Lisa Starr

Senior Consultant Wynne Business | Community Ambassador Booker | Contributing Editor Dayspa Magazine

Lisa is a business consultant for Wynne Business, spa management trainer, educator on five continents, highly rated speaker at industry events, and regular contributor to global spa trade publications including American Spa, Spa China and Spa Business. Lisa has been helping companies maximize spa operations performance in both front and back of house for 30 years. Her knowledge and experience provides turnkey solutions in areas such as spa business operations, finances and compensation, marketing, inventory management, human resource development and business process improvement.

March 6, 2016
11:30 AM to 12:45 PM – 


Wellness is the current industry buzzword, and having wellness services in the spa makes sense from many perspectives. But adding treatments and services that are outside the typical scope of spas can present logistical and marketing challenges for both staff and consumers. We’ll present recent case studies on the progress being made, and discuss the potential obstacles to integrating successful and profitable wellness services.

March 7, 2016
01:45 PM to 03:00 PM – 


Has your medical spa forgotten the “spa”? As the line separating “spa” from “medical” continues to blur, some medical spas are often more appointment-driven physician’s offices than spas. Customer service and environment are important components of businesses competing for discretionary spending. We’ll discuss the little touches and infrastructure that, along with results, create deeper bonds with your clients and encourage repeat business.

click here for more details

IECSC NY Education Feature – Elizabeth McRae

Elizabeth McRae

Doctor / Medical Director, Owner, McRae MD Medical Laser Spa

Elizabeth is currently board certified in Internal Medicine. She attended the University of Oklahoma School of Medicine and completed her residency as part of the LSU Charity Hospital system. She has practiced for 30 years in IM and 20 years with Botox as a solo injector with Platinum Plus status and has headed the McRae MD Medical Laser Spa for more than 10 years. She is published in the American Journal of Laser Medicine and Surgery, January 2013 edition. She is an active contributor on medical laser issues for television on KENS5 and Fox29 in San Antonio and is the presenter of the Ferrari Fashion Week South McRae MD Total Beauty Award. She has been showcased in San Antonio Magazine, The Hill Country Weekly and Vive Magazine as well as other publications. She currently is a guest lecturer for Cutera. Dr. McRae is the innovative originator of The Beauty Bug-her mobile laser spa.


March 6, 2016
01:45 PM to 03:00 PM

The interrelationship between spas and medicine is an old one dating back to the origin of health spas and curative waters. Today, increased demand for cutting edge medical spa services outside of the traditional medical office presents a unique opportunity for the savvy spa or hospitality venue. This panel presentation highlights key considerations, challenges and benefits from the perspective of the venue and medical professional, as well as licensing, operational and marketing considerations. Medical spa treatments, wellness programs and weight management programs are areas of growth for the spa, hotel or resort. Together we will explore a new interpretation of a classic relationship.

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