Flock & Gather Podcast. Allan Share talks with John Harms from MEEVO.
Episode 217: How AI & Technology Are Transforming the Spa and Salon Industry with John Harms, Founder & Chairman of Meevo
What does the future of the beauty and wellness industry look like? In Episode 217 of the Flock & Gather podcast, Allan Share of the Spa Industry Association welcomes John Harms, Founder and Chairman of Meevo (formerly Millennium Systems International), to explore how AI, automation, and technology are changing the way successful salons and spas operate.
With more than 40 years of experience developing industry-leading salon and spa management software, John shares how Meevo continues to innovate while staying committed to world-class customer service. Discover how artificial intelligence is helping beauty businesses streamline operations, improve client retention, personalize the guest experience, increase revenue, and make smarter business decisions using real-time data.
Whether you’re a spa owner, salon owner, manager, esthetician, or wellness entrepreneur, you’ll gain actionable insights on embracing technology without losing the personal touch that keeps clients coming back. From the evolution of salon software to the future of AI in the beauty industry, this conversation is packed with practical strategies to help your business grow, operate more efficiently, and stay ahead of the competition.
Topics Covered:
- Leadership, innovation, and the future of beauty technology
- AI in the beauty and wellness industry
- Salon and spa management software
- Client retention and customer experience
- Business automation and operational efficiency
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